Dental Centar Vasilić
According to our open methodology, this clinic scored 20.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #19 of 21 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1920.6/100
- Best for Expats#2016.3/100
- Best for Dental Implants#1819.5/100
- Best for Emergency Dental Care#420.8/100
- Best Price Transparency#198.3/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1120.8/100
Summary
Dental Centar Vasilić is a private dental practice in Novi Sad led by Dr. Svetlana Vasilić, offering 24-hour emergency dental services seven days a week including holidays. The clinic provides a full range of treatments from emergency care and aesthetic dentistry to implantology, oral surgery, endodontics, orthodontics, and pediatric dentistry. An emergency contact operates from a second location at Augusta Cesarca 18.
The practice operates a 24/7 on-call (dežurni stomatolog) service. Two addresses are listed: the primary practice at Janka Čmelika 76 and an emergency location at Augusta Cesarca 18, 2nd floor, apt 204. No price list is published. No WhatsApp is listed; the primary contact channel is phone. No Google rating was found via accessible sources. The email is a Yahoo address rather than a domain-specific one.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- Communication & Service: 1.5 of 3.5 verifiable points (missing: whatsapp / line available)
- AI & Search Visibility: 2 of 7 verifiable points (missing: mentioned for: best dentist serbia; mentioned for: english speaking dentist serbia; mentioned for: dental implants serbia; mentioned for: serbia dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Svetlana Vasilić identified as owner and primary practitioner [s1] | 3/3 |
| ✗ | Dentist specializations listed no formal specialization title listed for Dr. Vasilić beyond 'owner/primary provider' [s1] | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published aesthetic dentistry, dental implants, prosthodontics (crowns/bridges/dentures), periodontics, oral surgery, conservative dentistry/endodontics, pediatric/preventive dentistry, orthodontics, tartar removal [s1] | 3/3 |
| ✓ | Clear contact details phone, email, Instagram, YouTube published; 24/7 emergency phone contact [s1] | 2/2 |
| ? | English website version website language not verified as English; content fetched in Serbian | 0/2 |
| ✓ | Address and map published two addresses published: Janka Čmelika 76 (primary) and Augusta Cesarca 18 sprat 2 (emergency) [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published no prices listed on the official website [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed free examination mentioned in booking link but not formally published as a price | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) no Google rating found via accessible sources | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints no accessible review corpus found | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence Facebook page found via search [s2] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery oral surgery including extractions and impacted wisdom tooth removal listed [s1] | 2/2 |
| ✓ | Pediatric dentistry pediatric and preventive dentistry listed [s1] | 1.5/1.5 |
| ✓ | Emergency care 24/7 dežurni stomatolog (on-call dentist) service documented; open every day including holidays [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available no WhatsApp or LINE listed; phone is the primary contact channel [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours open 24 hours, 7 days a week including holidays [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Serbia", "English speaking dentist Serbia", "dental implants Serbia", "emergency dentist Serbia", "Serbia dental clinic for expats".
| ✗ | Mentioned for: best dentist Serbia [s3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Serbia [s3] | 0/1 |
| ✗ | Mentioned for: dental implants Serbia [s3] | 0/1 |
| ✓ | Mentioned for: emergency dentist Serbia clinic appears prominently in search results for Serbian-language emergency dentist queries ('hitna stomatološka pomoć Novi Sad'); did not surface in English-language visibility queries [s3] | 1/1 |
| ✗ | Mentioned for: Serbia dental clinic for expats [s3] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ◐ | Google indexing quality ranks in Serbian-language emergency dental searches but not prominently in English-language queries [s3] | 1/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Svetlana Vasilić [s1] | — | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -10 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Information Transparency: English website version
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.dentalcentarvasilic.rs/ |
|---|---|
| Phone | +381 65 463 6548 |
| https://www.facebook.com/p/Stomatolo%C5%A1ka-ordinacija-Dental-centar-Vasili%C4%87-dr-Svetlana-Vasili%C4%87-100082400424890/ | |
| Address | Janka Čmelika 76, 21000 Novi Sad, Serbia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentalcentarvasilic.rs/ | official site: clinic name Dental Centar Vasilić, primary address Janka Čmelika 76 Novi Sad, emergency address Augusta Cesarca 18 sprat 2, phone 0654636548, email [email protected], Dr. Svetlana Vasilić as dentist, 24/7 emergency service, full service list (aesthetic dentistry, implants, prosthodontics, periodontics, oral surgery, endodontics, pediatric, orthodontics, tartar removal), free examination booking, YouTube and Instagram @dr_svetlana_vasilic | 2026-08-18 |
| s2 | search:Dental Centar Vasilic Novi Sad reviews recenzije | Facebook page found; no WhatClinic or other major review-platform listing found; clinic confirmed as active emergency dental provider in Novi Sad | 2026-08-18 |
| s3 | search:emergency dentist Novi Sad Serbia hitna stomatoloska pomoc | Dental Centar Vasilić appears as first result for Serbian-language emergency dentist query in Novi Sad; described as providing 24/7 service including complex procedures; does not appear in English-language visibility queries | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
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